Google NewsAmazon axes more than 100 customer service managers  FortuneFrontier Airlines updates fares, brings back phone customer service  USA TODAYWater authority criticized for alleged disrespect toward customers  Meadville TribuneVerizon (VZ) Enhances Customer Service With GenAI Integration  Yahoo FinanceHow to complain effectively over consumer concerns  NBC DFWHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunchHow the McKesson Medical-Surgical customer service team helped healthcare customers during COVID-19  McKessonAmazon layoffs hit customer service representatives  Quartz


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